Community Service through an Artificial Intelligence-Based Smart Church Application at GBKP Manado City

Authors

  • Victor Tarigan Universitas Sam Ratulangi
  • Abdul Harris Ontowirjo Universitas Sam Ratulangi
  • Suharno Usman Universitas Sam Ratulangi

DOI:

https://doi.org/10.36448/jpmtb.v5i2.206

Keywords:

Congregation, Church, Community Service, Training, Artificial Intelligence

Abstract

Management of congregation data, financial reports, and service information at the Batak Karo Protestant Church (GBKP) Manado City was previously carried out conventionally and separately using Google Forms and Microsoft Excel. This condition caused limitations in integrated data processing, slow dissemination of activity information, and limited quick response services. This com-munity service activity aims to implement a web-based Smart Church application integrated with Artificial Intelligence (AI) features, including an interactive chatbot, congregation data analytics, and a structured financial module. The implementation method con-sisted of partner needs identification, system design and development (www.gbkpmanado.com), training for church administrators, system testing, and partner satisfaction evaluation. The output includes an integrated service information system platform, increased digital literacy of church leaders, valid black-box testing results, and high partner satisfaction regarding administrative efficiency and church service transparency.

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Published

06.11.2026

How to Cite

Tarigan, V. ., Ontowirjo, A. H. ., & Usman, S. . (2026). Community Service through an Artificial Intelligence-Based Smart Church Application at GBKP Manado City. Jurnal Pengabdian Masyarakat Tapis Berseri (JPMTB), 5(2), 153–165. https://doi.org/10.36448/jpmtb.v5i2.206

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